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Entête Park
                                                        Avenue BMW for
                                                      your life with

Thank you for your visit

I would like to thank you for putting your trust in our services. At Park Avenue BMW, we place a lot of importance on the performance of your vehicle, the regularity of service and, above all else, the objective is to always provide a level of service with which you are fully satisfied.

Following a visit to the service department at BMW, it is my duty to ensure that you are fully satisfied with the work that was carried out on your vehicle and that no questions were left unanswered. In the event you have any doubts whatsoever, I would ask you to contact me as quickly as possible so that we can remedy the situation.

As the performance standards with regard to service are important for our manufacturer, BMW Canada will be getting in touch with you shortly for the purposes of quality control. So that they can properly evaluate your overall experience with us, questions of a general nature will be sent to you. I would invite you give particular attention to question 16, on the follow up and support, by telephone, email or other means, by your technical advisor. This question sometimes results in confusion as this email is also a follow up with you. This allows us to confirm with BMW Canada that you have not only been taken care of but that I am staying in close contact with you.

I would like to thank you in advance for your contribution to our constant attempts to improve Park Avenue BMW and hope that you will have an excellent day. Please be careful on the roads!

Eric McKinnon
Your technical advisor
Park Avenue BMW

Groupe Park Avenue
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8400, Taschereau Blvd., Brossard, QC J4X 1C2 | 1 (888) 451-6151